Orders are confirmed once payment is completed and your order status should be changed to "processing". You should also receive an order confirmation email.
Articles in this section
- My order has met the minimum amount for free shipping, but why am I still charged?
- Why is my order status "awaiting payment"? Should I re-order?
- Why is my order status "processing"?
- How long does it take for my order to be confirmed?
- When will you ship my order?
- I received an incorrect item, what do I do?
- I received a broken item, what do I do?
- Something is missing from my order, what do I do?
- Can I edit my shipping information?
- Can I edit my order list?