Logo
Community Submit a request
  1. Althea Help Center
  2. SINGAPORE
  3. Orders

Articles in this section

  • My order has met the minimum amount for free shipping, but why am I still charged?
  • Why is my order status "awaiting payment"? Should I re-order?
  • Why is my order status "processing"?
  • How long does it take for my order to be confirmed?
  • When will you ship my order?
  • I received an incorrect item, what do I do?
  • I received a broken item, what do I do?
  • Something is missing from my order, what do I do?
  • Can I edit my shipping information?
  • Can I edit my order list?

How long does it take for my order to be confirmed?

Avatar
Dan
  • January 15, 2023 15:14
  • Updated
Follow

Orders are confirmed once payment is completed and your order status should be changed to "processing". You should also receive an order confirmation email.

  • Facebook
  • Twitter
  • LinkedIn
Was this article helpful?
2 out of 7 found this helpful
Have more questions? Submit a request
Return to top

Related articles

  • I received an incorrect item, what do I do?

Comments

0 comments

Article is closed for comments.

Althea Help Center