Shipping information can still be updated within 48 hours of successful payment. If your order has lapsed 48 hours, changes can no longer be made. To update your shipping information, kindly reach out to our help team at help@althea.kr for assistance.
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- My order has met the minimum amount for free shipping, but why am I still charged?
- Why is my order status "awaiting payment"? Should I re-order?
- Why is my order status "processing"?
- How long does it take for my order to be confirmed?
- When will you ship my order?
- Can I edit my order list?
- Can I edit my shipping information?
- I received an incorrect item, what do I do?
- I received a broken item, what do I do?
- Something is missing from my order, what do I do?
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